This synchronization is used to sync inventory of each storeroom (individual truck data) in Oracle Utilities Work and Asset Cloud Service into Oracle Field Service. The truck storeroom inventory can be sync in multiple ways:

On route activation of a crew or an individual, if there are any trucks associated with that crew or an individual the initial storeroom inventory is synchronized.

Batch scheduled from Oracle Integration Cloud to run at a specific time of day, week or month to run snapshot sync of all trucks synced between Oracle Utilities Work and Asset Cloud Service and Oracle Field Service.

The Update Truck Inventory option can be used from the crew’s Assets/Equipment screen to update the inventory when transfer in or transfer out happens from the truck. Adding new truck inventory does not come under this scenario. In Oracle Field Service we have lastSyncDateTime field which keeps track of the date when last time inventory sync happened. All the inventory transfer in or transfer out happened on or after this date from the truck gets synced up when “update truck inventory” is triggered. If no transfers happened, nothing will get updated in truck.

The Sync Truck Inventories button in the Resource Info tab from the Oracle Field Service admin screen is used to update the truck inventory whether it is newly added or transferred but this data is not updated in the Oracle Field Service mobile screen.