Configuring Connections in Oracle Integration Cloud
After the packages are imported and verified, the respective connections have to be configured.
This section describes the procedure to set up the connections.
Configuring Oracle Utilities SOAP CCB for CCB-OFSC Connection
This connection is used to communicate with Oracle Utilities Customer Care and Billing using the Oracle Utilities adapter.
To configure the Oracle Utilities SOAP CCB for CCB-OFSC connection:
1. Add the Oracle Utilities Customer Care and Billing catalog to the catalogURL section.
2. On the Security policy tab, select the User Name and Password token policy.
3. On the Connection page, enter the user name and password.
4. Configure the Agent in the
Agent group section if the Oracle Utilities Customer Care and Billing application is on-premise. Refer to the
Configuring Agent (if applicable) section for more details.
5. After the connection is tested successfully, click Save.
Configuring Oracle Utilities REST OFSC for CCB-OFSC Connection
This connection is used to communicate with Oracle Field Service using the REST adapter. It is also used for the Device Verification flow triggered by Oracle Field Service.
Edit the Oracle Utilities REST OFSC for CCB-OFSC connection and test it to make sure it is successful. Click Save.
Configuring Oracle Utilities OFSC for CCB-OFSC Connection
This connection is used to communicate with Oracle Field Service using the OFSC adapter.
Configure the Oracle Utilities OFSC for CCB-OFSC connection with the required details:
1. Enter the API URL in the Field Service Cloud API URL field.
2. Enter the Instance ID.
3. From the Security Policy drop-down list, select Basic Authentication.
4. On the Connection page, enter the user name and password, and click Test at the upper-right corner.
5. After the connection is tested successfully, click Save.
Configuring Oracle Utilities REST OFSC Appmt for CCB-OFSC Connection
This connection is used to communicate with the ActivityBooking API of Oracle Field Service using the REST adapter. It is used in the Appointment Request flow inbound to Oracle Field Service.
Configure the Oracle Utilities REST OFSC Appmt for CCB-OFSC connection with required details:
1. In the Connection Properties section:
a. From the Connection Type drop-down box, select REST API Base URL.
b. Select the TLS Version as TLSV1.2.
c. Enter https://api.etadirect.com/rest/ofscCapacity/v1/ in the Connection URL field.
2. In the Security section:
a. From the Security Policy drop-down list, select Basic Authentication.
b. Enter the user name and password.
c. Click Test at the upper-right corner.
3. After the connection is tested successfully, click Save.