Configuring Admin Data
To configure the Oracle Utilities Work and Asset Cloud Service setup for the integration:
1. Login to Oracle Utilities Work and Asset Cloud Service.
2. Create message senders. Refer to the
Message Senders section for details.
4. Create an external system. Refer to the
External System section for details.
5. Complete the master configuration.
6. Create activity types. Refer to the
Admin Entities section for details.
8. Add the required Admin types.
Message Senders
Create a new message sender for each integration service initiated from Oracle Utilities Work and Asset Cloud Service.
To create a message sender:
1. Navigate to the Message Sender page from the Admin menu or from the Search menu.
2. Enter a unique message sender and its description.
3. Populate the following values:
• Invocation Type: Real-time
• Message Class: SOAPSNDR
• Active: Select the checkbox.
• MSG Encoding: UTF-8 message encoding
4. Select the Context tab and set values for the following context types:
• HTTP Header: SOAPAction:"<operation name in Oracle Integration for Cloud Activated Integration wsdl url>"
• HTTP Login User: User ID to access the Oracle Integration Cloud flow.
• HTTP Password: Password to access the Oracle Integration Cloud flow
• HTTP Method (POST/GET): POST
• HTTP Timeout: 60
• HTTP Transport Method: SendReceive
• HTTP URL 1: Set the Activated Integration end point URL by removing the ?wsdl from the URL.
If the URL value does not fit, use the additional HTTP URL types to set the complete URL.
• Message Namespace URI: Provide the namespace of the schema in the respective integration process.
• Sender Security Type: Basic
Important! Make sure the namespace does not include any extra spaces. Copy the namespaces into Notepad to check for any extra spaces.
Message sender configuration for integration services
Outbound Message Types
The following outbound message types are provided for each integration process.
On the Admin menu, navigate to the Outbound Message Type page. You can also navigate from the Search menu.
Add the following details to "create/update activity" outbound message type:
• Outbound Message Type: W1-WOACTAMSG
• Description: Process Activity (create/update activity) Outbound Message Type
• Outbound Message BO: W1-WOActivityActiveOutboundMsg
• Priority: 50
Add the following details to "cancel activity" outbound message type
• Outbound Message Type: W1-WOACTFMSG
• Description: Cancel Work Order Activity
• Outbound Message BO: W1-WOActivityFinalOutboundMsg
• Priority: 50
External System
To create a new external system to support the integration:
1. Navigate to the External System page from the Admin menu or from the Search menu.
2. Enter a unique external system and description.
Example: Name = WD-EXT-ACT, Description = OFSC External System
3. Set the Our Name in Their System field to “WAM”.
4. Associate the outbound message types and message senders created to the external system.
For each outbound message type, set the following:
• Outbound Message Type: Outbound message type for the respective integration service
• Processing Method: Real-time
• Message Sender: Set the message sender created for the integration service
• Date/Time Format: XSD
• Namespace Option: Configured on sender
For more information about message senders and outbound message type for each integration service, refer to the
Message Senders and
External System sections respectively.
External system configuration for integration services
Example External System - WD-EXT-ACT
Admin Entities
This section describes the entities required to support the integration.
The definition of each Activity Type for work activities that are interfaced to Oracle Field Service should include the following configuration:
• Outbound Activity Information
• External System: <Created above> WD-EXT-ACT
• Outbound Message Type: W1-WOACTAMSG, Usage: Add(W1AD)
• Outbound Message Type: W1-WOACTFMSG, Usage: Cancel(W1CA)
• Outbound Message Type: W1-WOACTAMSG, Usage: Update(W1UP)
• An optional list of Planned Service History
• The following completion events:
• Create Any Service History (W1-CrAnyServiceHistComplEvtTyp)
• Create Operational Reading (W1-CreateOperationalRead)
• Update Worked Assets (W1-MobileUpdateWorkedAssets)
• Remove Non-Tracked Asset (W1-RemoveNonTrackedAsset)
• Remove Tracked Asset (W1-RemoveTrackedAsset)
• Attach Component (W1-AttachComponent)
• Install Non-Tracked Asset (W1-InstallNonTrackedAsset)
• Install Tracked Asset (W1-InstallTrackedAsset)