New Features Summary
For a list of existing features, refer to the Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service documentation at:
The following enhancements are included in this integration:
Construction Work Activity Completion
As part of this release, completion details captured in Oracle Field Service for a construction work activity to be passed to Oracle Utilities Work and Asset Management or Oracle Utilities Work and Asset Cloud Service, and these details are used to complete the activity in Oracle Utilities Work and Asset Management or Oracle Utilities Work and Asset Cloud Service.
Tracked and Non-tracked asset details can be updated as completion details are being sent to Oracle Utilities Work and Asset Management or Oracle Utilities Work and Asset Cloud Service.
Unlock Functionality For Dispatcher
As part of this release, the Unlock functionality is provided for Administrator. This user has the access to unlock any of the activity which is locked by any other mobile user.
Asset Attribute Plugin
As part of this release, a new plugin “Asset Attribute Plugin” is introduced in Oracle Field Service.
Each asset type in Oracle Utilities Work and Asset Cloud Service records which characteristic types can be used for asset attributes for assets of that types. The asset attributes are sent as part of asset details as outbound message sent to Oracle Field Service. In Oracle Field Service, on the Asset or Equipment details page, an Asset Attribute button is provided under the Quick Links section to display the list of Asset Attributes of the asset in View Only mode.
The asset attributes are displayed regardless of whether the asset is in the Existing group, Installed group, Deinstalled group, or was Issued. However, the Asset Attribute button is not be visible if the asset does not have any asset attributes.
If the asset attribute send to Oracle Field Service is having empty respective value, it is displayed as empty value in Asset Attribute list in Oracle Field Service.
In this release, mobile storeroom or truck assets are not covered.