Release Notes

This release notes outline information about the new and improved functionality in the Oracle Utilities Customer Cloud Service Integration to Oracle Utilities Work and Asset Cloud Service for Service Requests, release 24B. Each section includes a brief description of the feature, the steps to enable or start using the feature, and any tips or considerations to consider.

Important! This integration is also applicable to the following:

• Oracle Utilities Customer to Meter (C2M) and Oracle Utilities Customer Cloud Service (CCS)

• Oracle Utilities Work and Asset Management (WAM) and Oracle Utilities Work and Asset Cloud Service (WACS)

The release notes include the following:

• Overview of the Integration

• About Oracle Utilities Customer Cloud Service (CCS)

• About Oracle Utilities Work and Asset Cloud Service (WACS)

• About Oracle Integration Cloud (OIC)

• Supported Applications

• New Features Summary

• Known Issues