New Features Summary
For a list of existing features, refer to the Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service documentation at:
The following enhancements are included in this integration:
Displaying Asset History Details
• In this release, a new Asset History plugin is introduced in Oracle Field Service.
• In Oracle Field Service, on the Asset or Equipment Details page, an Asset History button is provided under the Quick Links. This will allow field workers to view additional asset details, such as prior activities, service histories, and measurements.
• All these details are presented in a clear, organized table format. Field workers can utilize the filtering section to quickly narrow down the displayed data based on specific criteria.
• The asset history details are displayed regardless of whether the asset is in the Existing group, Installed group, Deinstalled group, or was Issued. However, the Asset History button will not be visible for the asset present in the truck.
• This makes sure that field workers are informed about what has been done on the asset previously.
• All Service Histories, Measurements, and Activities will appear in the Asset History plugin if the number of months for Service Histories, Measurements, and Activities is set to zero.
Installating a Non-Issued Tracked Asset for Construction Work Activities
• As part of this release, field workers can now install tracked assets to construction work activities, even if the asset has not been issued to the activity. Enter the badge number to select an asset.
• The Install Asset page has been updated to allow selecting an asset. You can select an asset in three methods: issued asset, truck asset, or badge number entry. Only one selection method can be used at a time.
• New Truck and Asset fields have been added to the Install Asset page, enabling workers to select compatible assets from trucks directly associated with the construction work activity.
• Field workers can install an asset directly from truck as well if the asset type matches compatible unit's requirements.