This synchronization is used to sync inventory of each storeroom (individual truck data) in Oracle Utilities Work and Asset Cloud Service into Oracle Field Service. The truck storeroom inventory can be sync in multiple ways:

Batch scheduled from Oracle Integration Cloud to run at a specific time of day, week or month to run snapshot synchronization of all trucks synchronized between Oracle Utilities Work and Asset Cloud Service and Oracle Field Service.

Use the Update Truck Inventory option available on the crew’s Assets/Equipment screen to update the inventory when transfer in or transfer out happens from the truck. Adding new truck inventory does not come under this scenario. In Oracle Field Service we have lastSyncDateTime field which keeps track of the date when last time inventory sync happened. All the inventory transfer in or transfer out happened on or after this date from the truck gets synced up when “update truck inventory” is triggered. If no transfers happened, there will be no updates to the truck information.

On the Oracle Field Service admin screen, use Sync Truck Inventories on the Resource Info tab to update the truck inventory (new or transferred). Note that this data is not updated in the Oracle Field Service mobile screen.