For a list of existing features, refer to the ESRI ArcGIS Field Maps Integration to Oracle Field Service Mobile documentation on the Oarcle Utilities Integrations page.

The following new features are included in this release:

Field crews can now access detailed Asset Service Histories, Work Histories, and Historical Measurements by selecting an asset directly on the map. With a single click, users are seamlessly navigated to Oracle Field Service, where they can view a comprehensive history for the selected asset.

This feature significantly enhances decision-making in the field. By providing instant access to an asset’s maintenance and performance history, crews can better diagnose issues, identify recurring problems, and understand prior work that may impact current repairs or inspections.