The Process Integration Pack for Oracle Utilities Field Work v12.2 is focused on the following key areas:

A key new feature of this Process Integration Pack for Oracle Utilities Field Work 12.2 release is a technology upgrade from Oracle SOA Suite 12.1.3 to Oracle SOA Suite 12.2.1.

Oracle SOA Suite is the foundational technology for all Oracle Application Integration Architecture (AIA) products such as the Process Integration Pack for Oracle Utilities Field Work. SOA Suite is a member of the Oracle Fusion Middleware family of products, offering a one-stop solution for building, deploying, and managing Services-Oriented Architectures. Oracle SOA Suite's components are hot-pluggable and can run in a variety of environments, allowing organizations to extend and evolve their existing environments instead of replacing them.

For more detailed information about the entire range of Oracle Fusion Middleware 12c and Oracle SOA Suite 12c functionality, refer to the SOA documentation.

Oracle Utilities Work and Asset Management/Oracle Utilities Operational Device Management v2.1.x provides functionality to handle large volumes of assets and to manage the receipt, installation, inspection, maintenance, tracking and removal of those assets. The system also manages approval processing, tracks purchasing transactions, manages inventory and resources, and tracks costs, accounting and financial transactions.

Oracle Process Integration Pack for Utilities includes synchronization of service point information from Oracle Utilities Customer Care and Billing to Oracle Utilities Work and Asset Management/Oracle Utilities Operational Device Management and initiation of various field activities for assets/items from any of the participating applications and completion using field work systems (MWM or WAM/ODM). This integration pack supports a wide variety of field activities ranging from simple to complex work for both distributed and non-distributed asset types.

To enable your business to leverage the most current application versions and benefit from the latest innovations, Oracle has certified this integration with a minimum of the following application releases:

There are some functional differences based on the particular versions used for your implementation. Refer to the Certification Matrix for Oracle Utilities Products (Doc ID 1454143.1) for application version information.