Navigating To MDM

It might be necessary for Oracle Utilities Customer Care and Billing users to navigate to MDM to view detailed read information for a service point. For example, a user may want to see the unbilled consumption that's available in MDM. The following is required to implement this:

• Add a menu entry to the service point context menu. This menu item must reference the base Go To MDM From SP navigation option
• Add a menu entry to the service agreement context menu. This menu item must reference the base Go To MDM From SA navigation option
• Set up the MDM URL option type on the General System Configuration Feature Configuration. The MDM URL option must contain the URL for the MDM application.

Once configured, users should be able to launch the MDM system from these context menus with either a service point or service agreement id in context.