Setting Up Service Cycles And Routes
When you set up a metered service point you must define its service cycle, route and sequence within the route. To define a service cycle and its routes, open
Every service cycle has a calendar that defines when the service points in the cycle are read. For more information about this calendar, see Setting Up Service Cycle Schedules.
Description of Page
Enter a unique Read Cycle and Description for the service cycle.
Enter the Bill Cycle to populate on accounts with service points in this service cycle. The system updates an account's bill cycle when a service agreement is activated (assuming the account's bill cycle is not protected). Refer to How Does An Account Get Its Bill Cycle? for more information.
If the service cycle is associated with a Service Provider (rather than your own company's), define the owner of the cycle. Refer to MDMAs And Service Cycles for more information about service providers and their service cycles.
Use the Service Routes collection to define the routes within a given service cycle. The following fields display for each service route:
Service Route The unique identifier of the route within the cycle (you can use the same route ID in many cycles).
Description The route's description.
Route Type The type of route. This controls if and how the route's meter reads are downloaded. Refer to Setting Up Service Route Types for more information.
Characteristics
The Characteristics collection contains information that describes miscellaneous information about the service route.
The following fields display:
Effective Date Indicate the effective date for this characteristic.
Characteristic Type Controls the order in which characteristics of the same type are displayed.
Characteristic Value Indicate the value of the characteristic.