Off Cycle Switch

If the customer care and billing application integrates with meter data management (mdm) system, it may be set up to generate sub-bill segments for each and every service provider having We Bill for Them - Rate Ready or It’s Us billing relationship, that is effective in the billing period. This requires that the meter data management system can calculate the consumption for each effective SA relationship period.

If the switch is from or to a service provider having They Bill for Us billing relationship, separate bills have to be generated manually for each relationship effective in the billing period. This restriction is due to requirement for CCB application to generate a bill for a They Bill for Us relationship, so that the customer’s charges are calculated and eventually transferred to the service provider. The generated bill for They Bill for Us billing relationship is not sent to the customer.