Consider Special Functionality Needed When Adding, Activating or Inactivating a Membership

Should a letter or bill message be generated when a membership is created or activated? Should anything happen when a membership is inactivated? If so, you may need to define one or more algorithms to be plugged in on the membership type.

For our examples, let's say that a bill message is generated when a frequent flier or free pay-per-view membership is created. Let's say that a letter is generated when a capital credits membership is activated. We also assume that when a capital credits membership becomes inactive, any outstanding balance is redeemed. For the frequent flier miles and pay-per-view memberships, we assume nothing special occurs when the membership becomes inactive.

Fastpath:

Refer to Lifecycle of a Membership for more information about the various status values for a membership.

Membership Type

Description

Algorithm System Event

Algorithm

STDCAPCR

Standard capital credit membership

Membership Activation

Send Letter

Membership Inactivation

Redeem Balances

FFDELTA

Delta frequent flier miles

Membership Creation

Generate Bill Message

FREEPPV

Free pay-per-view movies

Membership Creation

Generate Bill Message

Note:

Sample Algorithms. The base package does not provide sample algorithms for all the above examples. Refer to Service Credit Membership Type - Algorithm for more information about the algorithms provided with the system.