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Oracle Utilities Customer Care and Billing Cloud Service

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Oracle Utilities Customer Care and Billing Cloud Service User Guides
Administrative User Guides
Customer Care and Billing Administrative User Guide
Defining Overdue Processing Options
Bill-Oriented Collection - Advanced Topics
Writing Off Bills

Oracle Utilities Customer Care and Billing Cloud Service User Guides

Writing Off Bills

The topics in this section provide background information on how to write off bills.

After Service Is Cut, Write-Off Oriented Events Can Commence
Collection Agency Referrals
Writing Off Bills Will Create Write-Off Adjustments And Possibly A Match Event
Small Amount Write-Downs
Bill Info Shows Written Off Amounts
Online Write Off Of Bills Is Performed On Bill-Main
Online Reversal Of Written Off Bills Is Performed On Bill-Main
Write Offs And Overdue Process Cancellation
An Alert Can Show Written Off Bills

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