Introducing Your Business Rules For Starting Or Transferring Service

The Start Service and Transfer Service requests are designed to allow you to define pre-requisites before customers start service. Each request has an “Waiting for Additional Actions” status where you can plug-in your business rules that define the actions required to start service. The requests have monitor algorithms to transition into and out of the waiting status.

For example, if you require a deposit to be paid before starting service, you can plug-in your business rule that ensure that the deposit is paid before our process starts the customer’s service.