Setting Up Bill Messages
There are various informational and warning messages that may appear on an account's bills. Each message is identified with a bill message code. To define a bill message, open
Description of Page
Enter a unique Bill Message and Description for every bill message.
The following attributes control how and where the bill message appears on the customer's bill:
Priority controls the order in which the message appears when multiple messages appear on a bill.
The values for this field are customizable using the Lookup table. This field name is MSG_PRIORITY_FLG.
Insert Code controls whether a document should be inserted into the bill envelope when the bill message appears on a bill.
Message on Bill is the actual verbiage that appears on the customer's bill. If the message text is not static (e.g., field values need to be substituted into the body of the message), you can use the % n notation within the Message on Bill to cause field values to be substituted into a message. Refer to Substituting Field Values Into A Bill Message for more information.