Setting Up Operations Areas

When you set up a service point, you must define the operation areas that manage its fieldwork.

Note:

How a service point gets its operation area(s). A service point's operation areas default based on its service type and its premise's postal code. See Setting Up Premise & Service Point Postal Defaults for more information.

To define your organization's operation areas, open Admin > Operations Area.

Note:

A service point may have multiple operation areas. For example, a service point may have one operations area for installs and removals, a separate operation area for trouble orders, and yet a third operation area for meter exchanges. Refer to Setting Up Field Service Classifications for more information about how different types of fieldwork can be classified.

Description of Page

Enter an easily recognizable Operations Area and Description for each operation area.