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Oracle Utilities Customer Care and Billing Cloud Service

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Oracle Utilities Customer Care and Billing Cloud Service User Guides
Administrative User Guides
Customer Care and Billing Administrative User Guide
Defining Credit & Collections Options
Creating Collection, Severance & Write-Off Procedures
Designing Your Write-Off Procedures

Oracle Utilities Customer Care and Billing Cloud Service User Guides

Designing Your Write-Off Procedures

The design of your write-off procedures is relatively straightforward. Simply follow the instructions in the following topics.

Designing Your Write-Off Debt Classes
Designing Write-Off Controls
Designing Write Off Process Templates & Write Off Event Types

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