Jump to main content

Oracle Utilities Customer Care and Billing Cloud Service

Home
Oracle Utilities Customer Care and Billing Cloud Service User Guides
Administrative User Guides
Customer Care and Billing Administrative User Guide
Defining Case Management Options
The Big Picture Of Cases

Oracle Utilities Customer Care and Billing Cloud Service User Guides

The Big Picture Of Cases

The topics in this section provide background information about how to configure the system to support your case management requirements.

Case Type Controls Everything
Scripts and Cases
To Do's and Cases
Examples of Case Types

© Oracle About Oracle Contact Us Products A-Z Terms of Use and Privacy