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Oracle Utilities Customer Care and Billing Cloud Service

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Oracle Utilities Customer Care and Billing Cloud Service User Guides
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Customer Care and Billing Administrative User Guide
Workflow and Notification Options
The Big Picture Of Workflow Events

Oracle Utilities Customer Care and Billing Cloud Service User Guides

The Big Picture Of Workflow Events

This section describes the various types of workflow events and their lifecycle:

How Are Workflow Events Created?
Executing Workflow Events On Their Trigger Date
Workflow Event Lifecycle
Workflow Event Dependencies & Trigger Date
Workflow Events May Be In Error
Some Workflow Events May Fail
Errors versus Failure
Waiting Events And Their Waiting Process
How Are Workflow Events Canceled?
Workflow Processes Can Have Multiple Branches

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