Correction Note (Bill - Bill Segments)

The Correction Note button is used to cancel and rebill bill segments and create a new bill that contains the cancellation and rebill details. We refer to the resultant bill as a correction note. Refer to Correction Notes - Presenting Correction Notes on a Separate Bill for more information. This button is enabled if:

• the Correction Note option is specified on the Installation record AND
• the bill is complete AND
• the bill segment is frozen AND
• there are no bill segment financial transactions that have been transferred out of the system.

You must specify the following parameters in the Correction Note window to correct the bill segment:

• Cancel Reason defines why you are performing the correction.
• Cutoff Date is the last possible day of each bill segments bill period. The current date defaults when the window opens. Refer to Ways To Control The End Date Of A Bill Segment for more information.
• Accounting Date defines the financial period to which the corrected bill segments' financial transactions are booked. The current date defaults when the window opens.
• Check Allow Estimates if the system is allowed to estimate consumption if it can't find a meter read.
  • Select Use Schedule if the system should select reads based on the SA's SP service cycle schedule. Refer to How The System Determines How Much Was Consumed for more information.
  • Select Use Cut off Date if the system should only select reads from the end date of the existing bill segment.
• Use the Billing Option to define how the system looks for meter reads:
• If you prefer to have the system use the consumption details used on the original bill segments, check Use Old Read/Item/SQ. If this switch is on, neither Allow Estimates nor Billing Option is relevant.
• After specifying the parameters, click Calculate to correct the bill segments and create a correction note. The Bill Page opens and displays the Correction Note.