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Oracle Utilities Customer Care and Billing Cloud Service
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Oracle Utilities Customer Care and Billing Cloud Service User Guides
Business User Guide
Payments
The Big Picture of Payments
Automatic Payments
SEPA Direct Debit Record Layouts
Oracle Utilities Customer Care and Billing Cloud Service User Guides
Business User Guide
User Interface Standard Features
Customer Information
Meter Management
Meter Reading
Service Orders
Billing
Payments
The Big Picture of Payments
A Payment Event Has Payments And Tenders
Multiple Tenders Used To Pay For Multiple Accounts
An Overview Of The Payment Event Creation & Allocation Process
Distributing A Payment Event
Distributing A Payment Amongst An Account's Service Agreements
Overpayment
Canceling A Tender Versus Canceling A Payment
NSF Cancellations
Transferring A Payment
Unbalanced Payment Events
How And When Payments Appear On Bills
Tender Management and Workstation Cashiering
Payment Financial Transaction Considerations
A Payment May Affect More Than Just Customer Balances
Automatic Payments
How To Set Up A Customer To Pay Automatically
What Are Automatic Payments?
How And When Are Automatic Payments Created?
Automatic Payment Dates
How To Implement Maximum Withdrawal Limits
How Are Automatic Payments Cancelled?
Match Events Are Created For Open-Item Customers When An Automatic Payment Is Created
Pay Plans and Automatic Payments
Non-Billed Budgets and Automatic Payment
Downloading Automatic Payments and Interfacing Them To The GL
ACH Record Layouts
SEPA Direct Debit Record Layouts
Group Header
Payment Information
Direct Debit Transaction Information
Third Party Auto Pay Record Layouts
Third Party Payment Processing
Issuing A Payment Advice Instead Of Creating An Automatic Payment
Maintaining Payment Events
Payment Event Quick Add
Payment Quick Add
Maintaining Payments
Payment Portal
How To
Financial Transactions On A Payment
Payment History
Payment / Tender Search
Payment Exception
Maintaining Deposit Controls
Maintaining Tender Controls
Interfacing Payments From External Sources
Adjustments
Credit & Collection
Financial Transactions
Deposits
Statements
Sales & Marketing
Rates
Quotes
Service Credits
Appointments
Loans
Non-Billed Budgets
Asset Inventory
Case Management
Premise Management
Umbrella Agreement Management
Job Streams
Workflow and Notifications
Overdue Financial Obligations
Dashboards
Rebate Claims
Interval Billing
To Do Processing
Reports
Administrative User Guides
Oracle Utilities Cloud Service Foundation
SEPA Direct Debit Record Layouts
Group Header
Payment Information
Direct Debit Transaction Information
