How Are Severance Processes Created?
Severance processes may be created as follows:
- The Collection Event Activator creates a severance process when it completes a "start severance process" collection event. The severance process has one or more severance event(s). The severance process template associated with the severance process controls the number and type of events.
- A user may create an ad hoc severance process at will. The severance process template defined when the severance process is created controls the number and type of events linked to the severance process.
Manual Creation. A user can create a severance process for an account that does not qualify to be on severance according to the cancel criteria algorithm. For example, perhaps your cancel criteria algorithm cancels a severance process when the account's debt falls below a threshold amount. A user can create a severance process for an account whose debt is already below this threshold. Because cancellation is real time, there is no action that will cause this severance process to be canceled. When a manual severance process is created, the system executes the appropriate cancellation criteria algorithm. If the algorithm indicates that the system would have canceled this severance process, a warning is issued. Refer to How Are Severance Processes Cancelled for more information about cancellation algorithms.
In the above diagram, the event on 18-Dec-99 shows the creation of a severance process with three collection events. Notice that only the first event has a trigger date, this is because the later events' trigger date can only be determined after the first event is completed. Also, notice that the events all exist in the Pending state. The events will exist in this state until their trigger date is on or before the current date.
Refer to How Are Collection Events Completed? for more information about the completion of collection events.
When you enable the Control Central Alert installation algorithm, C1-SEVPR-ACT, an alert displays when an account has an active severance process. This algorithm is plugged-in on the installation record.