Customer Care and Billing Administrative User Guide

Defining General Options
Defining Financial Transaction Options
Defining Customer Options
Defining Field Order Options
Defining Credit & Collections Options
Defining Meter & Item Options
Defining Premise and Service Point Options
Defining Bill & Meter Read Cycles
Defining Service Agreement Type (SA Types)
Defining SA Relationship Options
Defining Service Credit Options
Defining Loan Options
Defining Non-Billed Budget Options
Defining Quotation Options
Defining Case Management Options
Workflow and Notification Options
Defining Umbrella Agreement Options
Reports Addendum
Defining Overdue Processing Options
Defining Interval Billing Options
Defining Prepaid Metering Options
Defining Conservation Program Options
Defining Open Market Options
Defining Consumer Contract Options
Configuration
Integration
Customer Care and Billing Control Table Setup Sequence
Defining Dashboard Options