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Oracle Utilities Customer Care and Billing Cloud Service
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Oracle Utilities Customer Care and Billing Cloud Service User Guides
Administrative User Guides
Customer Care and Billing Administrative User Guide
Defining Credit & Collections Options
How To
Oracle Utilities Customer Care and Billing Cloud Service User Guides
Business User Guide
Administrative User Guides
Framework Administrative User Guide
Customer Care and Billing Administrative User Guide
Defining General Options
Defining Financial Transaction Options
Defining Customer Options
Defining Field Order Options
Defining Credit & Collections Options
The Big Picture Of Credit & Collections
Creating Collection, Severance & Write-Off Procedures
How To
How To Nominate A Single Service To Sever (Rather Than Sever Everything That's In Arrears)
Defining Meter & Item Options
Defining Premise and Service Point Options
Defining Bill & Meter Read Cycles
Defining Service Agreement Type (SA Types)
Defining SA Relationship Options
Defining Service Credit Options
Defining Loan Options
Defining Non-Billed Budget Options
Defining Quotation Options
Defining Case Management Options
Workflow and Notification Options
Defining Umbrella Agreement Options
Reports Addendum
Defining Overdue Processing Options
Defining Interval Billing Options
Defining Prepaid Metering Options
Defining Conservation Program Options
Defining Open Market Options
Defining Consumer Contract Options
Configuration
Integration
Customer Care and Billing Control Table Setup Sequence
Defining Dashboard Options
Oracle Utilities Cloud Service Foundation
How To
The contents of this section describe how to set up various credit and collections scenarios.
How To Nominate A Single Service To Sever (Rather Than Sever Everything That's In Arrears)