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Oracle Utilities Customer Care and Billing Cloud Service

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Oracle Utilities Customer Care and Billing Cloud Service User Guides
Administrative User Guides
Customer Care and Billing Administrative User Guide
Defining SA Relationship Options
The Big Picture of SA Relationships and Service Providers
Billing Relationships
Service Providers Have Service Agreements Too

Oracle Utilities Customer Care and Billing Cloud Service User Guides

Service Providers Have Service Agreements Too

Most service providers need service agreements as explained in the following topics.

When We Bill For Them, We Owe Them Money
Adjustments and We Bill For Them Service Providers
When They Bill For Us, They Owe Us Money

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