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Oracle Utilities Customer Care and Billing Cloud Service

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Oracle Utilities Customer Care and Billing Cloud Service User Guides
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Customer Care and Billing Administrative User Guide
Defining Case Management Options
The Big Picture Of Cases
Case Type Controls Everything
Business Object Association

Oracle Utilities Customer Care and Billing Cloud Service User Guides

Business Object Association

A case type may reference a Business Object, which serves as a link between cases of that type and the options that are associated with the business object.

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