Service Point Business Flags

Overview

This product has implemented business flags that represent situations that exist at a customer’s service point that are shared across external applications; such as, meter data management, mobile work force management, and analytics applications. The situations that a business flag can represent ranges from critical knowledge that requires manual analysis for resolution to purely informational notifications.

This sharing of information allows users of each system to quickly understand the status of a service point as it relates to situations that users of the system would benefit from. For example, the analytics system may identify potential theft situations that should be investigated prior to releasing the next bill.

The subsequent sections describe business flag functionality that is specific to the service point business flag as implemented by this product.

See Understanding Business Flags in the Oracle Utilities Framework Administration User Guide for a detailed understanding of the components of business flags.