Outage Calls

Note:

The information in this section applies to the integration with the Oracle Utilities Network Management System (NMS).

You can use the Outage Call page to view trouble calls and outage information, and to send outage call reports to NMS for a specific service point. You can also use this page to schedule job site appointments. Open this page using Menu > Communication > Outage Call > Search.

Description of Page

The Outage Call Search zone is a standard multi-query portal used to search for and list existing Outage Call records. In the search results list, click the Outage Call link to view and maintain the information about the outage call.