Third Party Payment Processing

A third party payment processing system is a service provider that can handle all aspects of electronic payments for a utility. When this service provider is integrated with Oracle Utilities Customer Care & Billing , every payment made through channels such as web self-service or integrated voice response (IVR) is accepted and processed within the service provider’s fully hosted payment acceptance environment. Payment data (credit card number, bank account number, etc) is stored and processed outside of the utility’s network.

The following sections describe the functions that are supported when this product is integrated with a third party payment processing system.