Auditing Your Interval Pricing Bill Lines

Given the amount of data used to produce a bill calculation line for an interval pricing rate component, how can a customer service representative audit this bill line to understand how it was calculated? Interval pricing rate components allow you to set up an Audit Algorithm. This audit algorithm retrieves the records used to produce the bill line. As a result, the audit algorithm should take advantage of the logic used in the calculation algorithm that produced the bill line. The relevant code should be shared between the two algorithms.

Refer to Interval Billing Calculation Details to view the results of calling an audit algorithm.

Refer to Setting Up Interval Pricing Rate Components for more information related to linking an audit algorithm to your rate component.