A Script Is Composed Of Steps

A script contains one or more steps. For example, a "stop auto pay" BPA script might have three steps:

  • Ask the user to search and select the customer / taxpayer
  • Ask the customer the date on which they'd like to stop making automatic payments (and default the current date)
  • Invoke a server-based script that, in turn, updates the account's auto pay options.

Each step references a step type. The step type controls what happens when a step executes. It might be helpful to think of a script as a macro and each step as a "line of code" in the macro. Each step's step type controls the function that is executed when the step is performed.

Fastpath: Refer to How To Set Up Each Step Type for a detailed description of all available step types and how to set them up.