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Oracle Utilities Customer Care and Billing Cloud Service
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Oracle Utilities Customer Care and Billing Cloud Service User Guides
Business User Guide
Customer Information
Navigating The V
Control Central
Oracle Utilities Customer Care and Billing Cloud Service User Guides
Business User Guide
User Interface Standard Features
Customer Information
Understanding The V
Navigating The V
Control Central
Control Central - Search
Control Central - Account Information
Control Central - Customer Information
Control Central - Account Tree
Control Central - Premise Tree
Control Central - Bill/Payment Tree
Control Central - Payment Agreements
How To Add A New Customer From Control Central
Finding Who Pays For A Meter
Finding Who Pays For An Item
Customer 360
Maintaining The V
Sidebar Portal
Setting Up Bill Print Groups
Landlord Reversion
Using The Premise Replicator
Start/Stop
Customer Contacts
Printing Letters
Maintaining Declarations
Service Tasks
Registration Points
Consumer Contracts
Customer Service Requests
Meter Management
Meter Reading
Service Orders
Billing
Payments
Adjustments
Credit & Collection
Financial Transactions
Deposits
Statements
Sales & Marketing
Rates
Quotes
Service Credits
Appointments
Loans
Non-Billed Budgets
Asset Inventory
Case Management
Premise Management
Umbrella Agreement Management
Job Streams
Workflow and Notifications
Overdue Financial Obligations
Dashboards
Rebate Claims
Interval Billing
To Do Processing
Reports
Administrative User Guides
Oracle Utilities Cloud Service Foundation
Control Central
The following sections describe Control Central features.
Control Central - Search
Control Central - Account Information
Control Central - Customer Information
Control Central - Account Tree
Control Central - Premise Tree
Control Central - Bill/Payment Tree
Control Central - Payment Agreements
How To Add A New Customer From Control Central
Finding Who Pays For A Meter
Finding Who Pays For An Item