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Oracle Utilities Customer Care and Billing Cloud Service
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Oracle Utilities Customer Care and Billing Cloud Service User Guides
Business User Guide
Case Management
Background Topics
Reports
Oracle Utilities Customer Care and Billing Cloud Service User Guides
Business User Guide
User Interface Standard Features
Customer Information
Meter Management
Meter Reading
Service Orders
Billing
Payments
Adjustments
Credit & Collection
Financial Transactions
Deposits
Statements
Sales & Marketing
Rates
Quotes
Service Credits
Appointments
Loans
Non-Billed Budgets
Asset Inventory
Case Management
Background Topics
Case Type
Creating Cases
Log Information
Alerts
To Do's and Cases
Reports
Maintaining Cases
Premise Management
Umbrella Agreement Management
Job Streams
Workflow and Notifications
Overdue Financial Obligations
Dashboards
Rebate Claims
Interval Billing
To Do Processing
Reports
Administrative User Guides
Oracle Utilities Cloud Service Foundation
Reports
Several reports summarize case information. Refer to the
Reports
chapter for the details.