Consider Special Functionality Needed When Adding, Activating or Inactivating a Membership
Should a letter or bill message be generated when a membership is created or activated? Should anything happen when a membership is inactivated? If so, you may need to define one or more algorithms to be plugged in on the membership type.
For our examples, let's say that a bill message is generated when a frequent flier or free pay-per-view membership is created. Let's say that a letter is generated when a capital credits membership is activated. We also assume that when a capital credits membership becomes inactive, any outstanding balance is redeemed. For the frequent flier miles and pay-per-view memberships, we assume nothing special occurs when the membership becomes inactive.
Refer to Lifecycle of a Membership for more information about the various status values for a membership.
Membership Type |
Description |
Algorithm System Event |
Algorithm |
STDCAPCR |
Standard capital credit membership |
Membership Activation |
Send Letter |
Membership Inactivation |
Redeem Balances |
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FFDELTA |
Delta frequent flier miles |
Membership Creation |
Generate Bill Message |
FREEPPV |
Free pay-per-view movies |
Membership Creation |
Generate Bill Message |
Sample Algorithms. The base package does not provide sample algorithms for all the above examples. Refer to Service Credit Membership Type - Algorithm for more information about the algorithms provided with the system.