Customer 360 - Program Enrollment
The Program Enrollment Zone contains messages highlighting a variety of insights related to the account in context. Insight Types associated to the Insight Class of Program Enrollment are displayed.
The base product provides Insight Types for: Auto Pay Enrollment, E-Bill Enrollment, Budget Billing Enrollment and Customer Web Enrollment. Refer to the Insight Type configuration in the application, for more details.
-
Define new Insight Types. For the program enrollment zone, the insight types are intended to be defined with a visual structure of List Insight. Specify an insight algorithm that receives account as input context value.
-
Define an Insight Group that references the Program Enrollment insight class. Configure the valid visual structure as List Insight.
-
Associate the insight types to the insight group.