Account - Alerts
The alerts page contains information that describes various alerts assigned to the account. Use and navigate to the Alerts page.
Alerts assigned to an account appear in the Alert Zone. They are used to bring important information to the attention of any customer service representative who looks at the account.
Description of Page
The following fields display:
Alert Type Indicate the type of alert to show on Control Central.
Start Date Indicate the date on which the alert starts showing in Control Central. The current date defaults.
End Date Indicate the date on which the alert stops showing in Control Central. The alert is shown through the end date. You can leave this field blank if the alert should be effective indefinitely. The date defaults to the Start Date plus the Alert Type's alert period.