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Oracle Utilities Customer Cloud Service
Oracle Utilities Customer Cloud Service
  1. Home
  2. Oracle Utilities Customer Cloud Service User Guides
  3. Administrative User Guide
  4. Customer to Meter Administrative User Guide
  5. Defining Credit & Collections Options
  6. The Big Picture Of Credit & Collections
  7. The Big Picture Of Severance Process Cancellation
  8. How Are Severance Processes Cancelled?
  • Oracle Utilities Customer Cloud Service User Guides
    • Business User Guide
    • Administrative User Guide
      • Framework Administrative User Guide
      • Customer to Meter Administrative User Guide
        • Customer to Meter Overview
        • Customer To Meter Configuration
        • Defining General Options
        • Defining System-Wide Options
        • Defining Financial Transaction Options
        • Defining Customer Options
        • Defining Service Order Options
        • Defining Credit & Collections Options
          • The Big Picture Of Credit & Collections
            • Collection Criteria vs. Severance Criteria vs. Write Off Criteria
            • The C&C Monitors
            • The Big Picture Of Collection Processes
            • The Big Picture Of Collection Events
            • The Big Picture Of Severance Process Cancellation
              • How Are Severance Processes Cancelled?
                • The Freezing Of Certain Financial Transactions Can Cancel A Severance Process
                • A New Payment Plan Can Cancel A Severance Process
                • A User May Cancel A Severance Process At Their Discretion
                • Stopping A Service Agreement Will Cancel A Severance Process
              • What Happens When A Severance Process Is Cancelled?
            • The Big Picture Of Severance Events
            • The Big Picture Of Write Off Processing
            • The Big Picture Of Write-off Events
            • Calendar vs. Work Days
            • The Big Picture Of Payment Arrangements and Pay Plans
          • Creating Collection, Severance & Write-Off Procedures
          • How To
        • Defining Asset Options
        • Defining Location Options
        • Defining Device Options
        • Defining Device Installation Options
        • Defining Device Measurement Options
        • Defining VEE Options
        • Defining Usage Options
        • Defining Time of Use Options
        • Defining Premise and Service Point Options
        • Defining Bill and Measurement Cycles
        • Defining Service Agreement Type (SA Types)
        • Defining SA Relationship Options
        • Defining Service Credit Options
        • Defining Loan Options
        • Defining Non-Billed Budget Options
        • Defining Quotation Options
        • Defining Case Management Options
        • Defining Umbrella Agreement Options
        • Reports Addendum
        • Defining Overdue Processing Options
        • Defining Prepaid Metering Options
        • Defining Conservation Program Options
        • Defining Open Market Options
        • Defining Consumer Contract Options
        • Configuration
        • Integration
        • Defining Communication Options
        • Defining Data Extract Options
        • Defining Aggregation Options
        • Defining Consumption Synchronization Options
        • Defining Dashboard Options
        • Defining Measurement Reprocessing Options
        • Information Lifecycle Management (ILM)
        • Defining Outage Storm Mode Options
        • Running Initial Periodic Estimation
        • Defining Oracle Utilities Rate Cloud Service Options
        • Defining Oracle Utilities Billing Cloud Service Options
        • Smart Grid Gateway Adapters
        • Defining Settlement Options
    • Oracle Utilities Cloud Service Foundation

How Are Severance Processes Cancelled?

A severance process may be cancelled via the mechanisms described in this section.

Fastpath:

Refer to What Happens When A Severance Process Is Cancelled? for what happens when a severance process is cancelled.

  • The Freezing Of Certain Financial Transactions Can Cancel A Severance Process
  • A New Payment Plan Can Cancel A Severance Process
  • A User May Cancel A Severance Process At Their Discretion
  • Stopping A Service Agreement Will Cancel A Severance Process

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