Over/Under Cash Drawer Segmentation
In order to balance a tender control that is out-of-balance, your organization must set up an account with a service agreement whose SA type references the over/under expense account. You will probably only have one service agreement that references this SA type, but you still must have it if you remit funds via a cash drawer.
Fastpath:
For more information about over/under processing, refer to How To Get An Unbalanced Tender Control In Balance (Fixing Over/Under).
CIS Division/ SA Type |
Service Type |
Distrib. Code |
Debt Class |
Bill Seg Type |
CA/OVR UNDR |
Other |
EXP-OV/UND |
N/A |
Not billed |
Notice the following about the new SA type:
- It has an interesting distribution code. This is because when a payment segment is applied to this type of service agreement, the system must debit an expense account for under amounts (and credit it for over amounts).
- It doesn't need a bill segment type because the system never creates bill segments for such service agreements (it only has over/under payment segments linked to it).
- It uses the N/A debt class because the credit and collections process should never consider debt associated with service agreements of this type (because it's not really debt).