Self-Service Integration Configuration
The integration with a self-service application such as Oracle Utilities Customer Self Service or Oracle Utilities Digital Self Service requires the setup of master configuration data that controls the processing of your self-service operations.
To set up self-service integration
master configuration, navigate using Two master configurations
are required:
-
CCB Self Service Integration: This master configuration is used for the integration of customer data with a self service application.
-
MDM Self Service Master Configuration: This master configuration is used for the integration of meter data with a self service application.