Home Industries Energy and Water Customer Experience Oracle Customer Experience for Utilities Guides Use the links on this page to access documentation for the latest release of Oracle Fusion Customer Experience for Utilities solutions. Customer Experience for Utilities REST APIs HTML REST API endpoints applicable to Oracle Customer Experience for Utilities. Implementing Oracle Fusion CX for Utilities HTML PDF Use this guide to understand the steps required to implement the features and experiences available in the Oracle Fusion CX for Utilities cloud services. Using Oracle Fusion CX for Utilities Agent Service HTML PDF Use this guide to understand the features and functions of the Oracle Fusion CX for Utilities Agent Service Cloud Service. Using Oracle Fusion CX for Utilities Sales HTML PDF Use this guide to understand the features and functions of the Oracle Fusion CX for Utilities Sales Cloud Service.