Email Channel Tasks

Complete these tasks related to email management features. All of the topics listed in the Documentation column are available in the Oracle Fusion Service library in the Oracle Help Center.

Task	Description	Documentation
Configure Email Channels	In order to send emails directly from Customer 360, you must configure the outbound email channels you are using. You can also: Configure profiles Define email templates Set the from name in outbound emails Enable links to Knowledge Management articles in emails	Review all of the tasks listed in the “Email Channels” chapter of the Implementing Fusion Service Guide.

Task

Description

Documentation

Configure Email Channels

In order to send emails directly from Customer 360, you must configure the outbound email channels you are using. You can also:

Configure profiles
Define email templates
Set the from name in outbound emails
Enable links to Knowledge Management articles in emails

Review all of the tasks listed in the “Email Channels” chapter of the Implementing Fusion Service Guide.

Parent topic: Configure Fusion Applications