Email Channel Tasks

Complete these tasks related to email management features.

Task	Description	Documentation
Configure Email Channels	In order to send emails directly from Customer 360, you must configure the outbound email channels you are using. You can also: Configure profiles Define email templates Set the from name in outbound emails Enable links to Knowledge Management articles in emails	Review these documents: How do I configure an email channel? How do I set up email in Fusion Service?

Task

Description

Documentation

Configure Email Channels

In order to send emails directly from Customer 360, you must configure the outbound email channels you are using. You can also:

Review these documents:

Parent topic: Configure Fusion Applications