Adaptive Search Tasks

To ensure that all features are functioning as designed, you must complete the following Adaptive Search tasks.

For more information about Adaptive Search, and instructions to enable business objects, see "Adaptive Search Setup" in the Implementing Sales Guide, available in the Oracle Sales library.

Table 10-1 Adaptive Search Tasks

Task Description

Enable the following business objects for Oracle Fusion Adaptive Search:

  • Contact

  • Account

This task is required before you can use search capabilities in CX for Utilities applications.

Enable the OpportunityType field for the Opportunity object.

This task is required in order to view all contract renewal opportunities when you click the View All link from the Redwood Sales Dashboard. A system administrator must complete these steps:

  1. Log in to Oracle Fusion and select Setup and Maintenance from the menu.
  2. Search for Configure Adaptive Search and then select Setup.
  3. Click Advanced and search for the Opportunity object.
  4. In the Fields section, search for Opportunity Type.
  5. Enable the Opportunity Type field.
  6. Complete the steps to fully publish your changes.

Before you can use search capabilities in CX for Utilities applications, you must enable the following business objects for Oracle Fusion Adaptive Search:

  • Contact

  • Account

For more information about Adaptive Search, and instructions to enable business objects, see "Adaptive Search Setup" in the Implementing Sales Guide, available in the Oracle Sales library.