Enable the Functional Setup Manager Offering

Before you can complete any Customer Experience for Utilities setup tasks in Oracle Functional Setup Manager, you must enable the Customer Experience for Utilities offering. This task must be completed by an administrator who is assigned to the Key Account Manager Administrator role. If the offering is not enabled, the Customer Experience for Utilities setup tasks are not visible in the interface.

Enable the Offering

To enable the Customer Experience for Utilities offering:

1. Log into Oracle Fusion as a Key Account Manager Administrator.
2. From the menu, select My Enterprise and then select Offerings.
3. On the Offerings screen, select Customer Experience for Utilities.
4. In the Customer Experience for Utilities drawer, click the Opt In Features button.
5. On the Opt In screen, select the Enable option and then click Done.
6. Optionally, you can click the Setup icon to access all available setup tasks for the offering. For additional information on completing setup tasks, see Manage Setup Tasks in Functional Setup Manager.