Exporting Data from Customer Cloud Service
When integrating Oracle Utilities Customer Cloud Service with Customer Experience for Utilities, all person records for individuals and business must be exported from Customer Cloud Service so they can be imported into, and synchronized between, all related Oracle Fusion systems. This involves:
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Defining person and business values and mapping them to corresponding values in the Oracle Fusion systems using a master configuration.
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Running two batch processes to export and synchronize the data:
- C1-PEREX
- C1-PERSY
Note:
This process is available only if you are using Oracle Utilities Customer Cloud Service release 24A or later.For additional information about master configurations and batch processes in Customer Cloud Service, see the "Person Export for Customer Experience for Utilities" topic in the Integration section of the Administrative User Guide for your version of Oracle Utilities Customer Cloud Service.
Parent topic: Initial Data Synchronization