Prepare Your Oracle Utilities Environments for Registration

Complete these steps for your Oracle Utilities system.

For Customer Cloud Service Environments

Before you can register your environments, you must contact your delivery team and request that they prepare your Oracle Utilities customer information system environments for registration.

Confirm the non-production Customer Cloud Service environments where you want to enable the CX for Utilities experiences. For example, DEV or TEST. Your delivery team can help you determine these details.

For Customer to Meter Environments

Complete these tasks:

• Configure and verify the access to the C2M REST API with OAuth-based authorization.

• Configure the system to support user interface embedding for CX for Utilities Agent Service and the data synchronization between Fusion Applications and Customer to Meter. This includes:

  • Set System Properties

  • Substitution Variables for Data Synchronization

  • Substitution Variables for Embedded Application Support

  • Configure the Content Security Policy

In this section:

• Verifying Access to Customer to Meter API with OAuth
  
• Configure Customer to Meter to Support Embedded Applications and Data Synchronization