Provision Your Oracle Cloud Applications

The first step in the process is to provision all of the Oracle Cloud applications that are used by the Oracle Customer Experience for Utilities solutions. The cloud applications included in your implementation might vary, but can include:

• Oracle Utilities Customer Cloud Service

• Oracle Customer Experience for Utilities - Fusion Agent Service Cloud Service

• Oracle Customer Experience for Utilities - Fusion Sales Cloud Service

• Oracle Fusion CX Sales

• Oracle Fusion Service

• Oracle Fusion Chat and Cobrowse Cloud Service (Optional)

For instructions and additional information about provisioning Oracle cloud applications, see Get Started with Oracle Cloud Applications in the Oracle Help Center.

In this section:

• Install and Configure Your Oracle Utilities On-Premises System
  
• Prepare Your Oracle Utilities Environments for Registration
  
• Register Your Oracle Utilities Environment and Fusion Applications
  
• Complete Cloud Service Administrator Tasks
  
• Fusion System Registration Tasks
  
• Complete Oracle Utilities Initial Setup Tasks