Supporting High Bill Alerts (non-AMI)

High Bill Alerts (non-AMI) are digital communications sent to the customer's email account to inform customers when they are expected to receive a higher energy bill. This forecast is based on fluctuations in weather compared to a previous billing period and a home's sensitivity to these fluctuations.

Common Support Tasks

• Answer frequently-asked questions
• Manage High Bill Alerts (non-AMI) preferences
• View copies of sent High Bill Alerts (non-AMI)

See the product overview for more information about the features and requirements of the product.

In this section: