Meter - Activities

This subject area can be used to answer a variety of business questions related to device commands, service orders, and field work activities.

Device Commands: This section of Meter - Activities can be used to visualize Smart Grid Gateway commands issued. These analytics will examine smart meter (AMI) command counts and duration. Answer questions like these:

  • Is there a particular time of day when the AMI network is over-saturated? Are we calling a lot of commands at this time? Could we move the time when these commands are called?

  • How many AMI commands are being called?

  • How many disconnects are being called? Are we disconnecting people during very cold or hot weather periods?

You can also use maps to review and analyze device command activities data (such as over-saturated AMI networks, total disconnections per month, and more) in high-level summaries and detailed street views. Answer questions like these:

  • Are commands failing in a particular area?
  • Where are the customers with pending commands?

Service Orders: This section of Meter - Activities can be used to visualize Service Order Management activities. These analytics will examine service orders issued, trends, duration, and problem orders. Each of these analytics will include counts, duration, and tools to create additional calculations. Answer questions like these:

  • How many service orders are we doing?
  • How long does it take to enable service for a customer?
  • How many open service orders do we have?

You can also use maps to review and analyze service orders data in high-level summaries and detailed street views. Answer questions like these:

  • Where are the customers with open service orders?
  • Where are the water leak service investigative orders?

Field Work Activities: This section of Meter - Activities can be used to visualize field work tasks. These analytics will examine counts and duration, and included tools to create additional calculations. Answer questions like these:

  • How much field work are we requesting?
  • How many open field work orders do we have?
  • How long does field work take by field task type?

You can also use maps to review and analyze field work data in high-level summaries and detailed street views. Answer questions such as: Where are the customers with outstanding field work?