Follow Up Work

The service history type can be configured to automatically generate follow-up actions using work orders or work order activities.

For example, if you have a Service History Type of “Grade 2 Gas Leak”, users could define a follow-up action of “Recheck” which could be configured with a “30 day” Compliance Type and a follow-up action of “Repair” which could be configured with a “1 year” Compliance Type. Note that you will need to specify a compliance type if a regulatory compliance requirement is associated with your follow-up action.

Refer to Understanding Compliance for additional information.